The Ambatovy Grievance Management System

At Ambatovy, remedies for complaints, up to and including potential human rights violations, are provided through our Grievance Management System. Since it was established in 2012, Ambatovy’s Grievance Management System has provided communities with a transparent, participatory channel through which anyone can raise an issue of concern and be assured of receiving fair and thorough consideration. The system has incorporated best practice guidance from a number of sources in order to ensure it is practical and credible.

Both employees and external stakeholders have access to the Grievance Management System as well as to the Whistleblower System. They can file grievances on any subject, including unethical behavior and human rights violations. We are committed to investigating any violations and ultimately aim to prevent such violations before they take place by informing our employees and key stakeholders of our expectations with regards to respect, honesty and integrity.

Have a concern? 

In line with our commitment to openness and accountability, Ambatovy has developed three confidential reporting tools to better address concerns depending on their nature.

These tools are available to anyone who wishes to raise concerns about the business, the behavior of individuals, or suspicions of breaches of Ambatovy’s policies or procedures. These include issues related to human rights, occupational health and safety, the environment, financial reporting, fraud, bribery or corruption, or business integrity in general.

Below, you are invited to use the reporting tool that best matches your concern: