2011
AMBATOVY SUSTAINABILITY REPORT
11
Stakeholder Engagement
Engagement Type and Frequency
Our engagement is both proactive and responsive every time
we meet a member of our stakeholder groups. We view each
interaction with our suppliers, communities, partners and
employees as an opportunity to engage them on the issues
that matter to them.
In 2011, we held regular meetings with external stakeholders,
such as:
3
Three roadshows to consult and inform people living in
isolated communities along the pipeline.
3
Monthly consultations held with the National
Environment Office
(Office national pour
l’environnement, ONE)
.
3
Quarterly consultation meetings with mayors and
leaders from the Moramanga, Brickaville and
Toamasina areas.
3
Monthly reporting to our lenders and partners with the
goal of keeping them informed on progress towards
objectives that will keep us compliant with the IFC
performance standards.
3
Being an active participant in the business community
in Madagascar, such as participating in a number
of national and international conferences as well as
career fairs.
3
Internal team building exercises to engage employees
and an employee survey with an 80% response rate.
These are just a few examples of our regular engagement.
The frequency and subject of engagement ultimately depends
upon the context and the stakeholder.
We had a range of topics presented through these channels.
For the local communities in particular, our engagement
through the public town-hall meetings and roadshows raised
discussions on topics such as the AIDE and grievance
management programs, commissioning, uses of nickel and
cobalt, and safety awareness along the pipeline route and
around infrastructures in Toamasina. In all engagements, we
aim to be both proactive and responsive so that stakeholders
have the right information at the right time.
