2010
AMBATOVY SUSTAINABILITY REPORT
54
C6.6 Customer Privacy
Ambatovy has received no complaints regarding breaches of
customer privacy or loss of data.
C6.3 Customer Health and Safety
All Ambatovy products will be delivered with comprehensive
safety data sheets that provide guidelines and
recommendations for their safe use and handling. These
data sheets conform to international standards.
Materials Stewardship
Reclaimed Packaging
Optimizing product packaging is an ongoing process as is
working with customers to find the best packaging solutions
for products. This effort includes locally sourced pallet
materials, minimizing packaging containers and developing
recycling programs for the packaging materials.
Hazardous Materials and Employee Safety
Ambatovy’s production process involves industrial and
hazardous materials, such as chemicals and compressed
gas. Ambatovy has implemented policies and directives on
purchasing, handling, storing and disposing of such items.
In addition, the Supply Chain Management Department
maintains safety data sheets from suppliers on all hazardous
materials and commodities. These data sheets are
electronically accessible to employees. Staff are trained in
proper handling procedures.
C6.4 Product and Service Labelling
Ambatovy is working to create optimum labelling, which
fully complies with relevant rules and regulations, such
as the European Commission’s Registration, Evaluation,
Authorization and Restriction of Chemical Substances
(REACH) and Classification, Labelling and Packaging
(CLP) regulations in countries of destination. We pay careful
attention to safety notices such as hazardous material
warnings in accordance with international standards.
Our product labels will be ready by the time the Project
begins production.
C6.5 Marketing Communications
Ambatovy itself does not have advertising or sponsorship
campaigns for nickel, but works with Sherritt, Sumitomo and
KORES on promotion and marketing. For cobalt, DMSA
is directly responsible for marketing to customers. DMSA
has appointed International Raw Materials, an American
company, as its sole marketer and distributor for ammonium
sulphate. Since Ambatovy has not begun production, there
are no incidents of non-compliance with voluntary codes or
marketing regulations.
All about Cobalt
For centuries, cobalt has been used to add vivid blues to
glass, glazes and pottery. It is now used in hundreds of
chemical, metallurgical and industrial products, including
high-temperature, wear-resistant super alloys, catalysts,
pigments and electronics (particularly rechargeable
batteries). Cobalt also has properties particularly useful
in electromagnetic recording devices and for making
magnetic metal alloys for electric motors and generators.
Fertile Ground
Ammonium sulphate is an inorganic, highly water-
soluble salt that is used as an agricultural fertilizer. It
lowers soil pH and provides two major plant nutrients,
nitrogen and sulphur. While ammonium sulphate is an
excellent crop fertilizer, it should be used as part of a
complete agronomic improvement plan. For maximum
effect, phosphorous and potassium should be applied in
conjunction with ammonium sulphate.
C6. Product Responsibility
